The second-hand marketplace Users Voice Displeasure Over Size Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has revised its sizing categories for female and kids' apparel without notifying every member regarding the update.
Digital Channels Response
Countless users and merchants are posting online stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
They have suggested members to review their products and manually change the size where appropriate, resulting in member annoyance.
Sizing System Updates
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods following member complaints.
